Adventure’s on the way, here’s everything you need.

Whether you’re flying solo or traveling with your favorite people, we have the perfect tour to match your vibe.

What to Bring:

What to Expect:

Pickup & Schedule:

Know where to go and when.
You're responsible for providing accurate pickup information.
You’ll get a reminder the day before.
Tours start promptly. Please be ready either in the lobby or outside the hotel at least 30 minutes before the scheduled departure time.

Duration & Vehicle:

Cancellations:

Still Have Questions?

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Terms & Conditions

Effective Date: November 2025

By booking a tour or transport service with YellowCap Experience Canada Ltd. (“YellowCap,” “we,” “our,” or “us”), you (“the customer,” “guest,” or “you”) agree to the following Terms & Conditions:

1. Bookings & Payments
All bookings are confirmed upon full payment at the time of reservation.
Prices are listed in Canadian Dollars (CAD) and are subject to applicable taxes, including Goods and Services Tax (GST), unless otherwise stated in the tour description.
Bookings made through third-party platforms (such as Viator or travel agents) are also subject to their terms and conditions.

2. Cancellations & Refunds
Customer cancellations: Free cancellation is available up to 24 hours before the scheduled departure. A full refund will be issued.
Late cancellations: No refund will be provided for cancellations within 24 hours of departure or for no-shows.
Company cancellations: YellowCap reserves the right to cancel any tour due to weather, road conditions, safety concerns, or insufficient passenger numbers. In such cases, customers may choose to reschedule or receive a full refund.

3. Minimum Numbers
Some tours require a minimum of four (4) confirmed guests to operate. If the minimum is not met, YellowCap may reschedule the tour or cancel with a full refund.

4. Changes to Tours
YellowCap reserves the right to adjust itineraries, schedules, attractions, or vehicles when necessary due to weather, traffic, road closures, or other operational reasons.
Attraction admission fees may or may not be included, depending on the specific tour description.

5. Pickup & Drop-off
Pickup and drop-off are offered only within downtown Vancouver unless otherwise arranged in advance and confirmed by YellowCap.
Guests must arrive at the designated pickup location on time. Late arrivals may be considered no-shows and are non-refundable.

6. Accessibility & Health
Tours are not wheelchair accessible. Guests with mobility or medical concerns should contact YellowCap before booking for further clarification.
Guests are responsible for assessing their own ability to participate safely in the tour.

7. Guest Responsibilities
Guests must follow all instructions provided by the driver or guide.
Children must be accompanied by an adult at all times.
Guests are responsible for their personal belongings. YellowCap is not liable for lost, stolen, or damaged property.
Pets are not permitted on tours, unless expressly approved in writing by YellowCap for special cases (e.g., service animals).

8. Photos & Media
Guests may be photographed or recorded during tours. By participating, you grant YellowCap the right to use such images and media for promotional purposes unless you notify us in writing before the tour.

9. Liability & Disclaimer
YellowCap carries all legally required licenses, permits, and insurance.
Participation in tours is at the guest’s own risk.
To the fullest extent permitted by law, YellowCap is not liable for any injury, loss, damage, accident, delay, or expense resulting from:
• – Acts or omissions of third parties (e.g., attractions, restaurants, transport providers).
• – Force majeure events, including but not limited to weather, natural disasters, strikes, accidents, or government actions.
YellowCap’s liability is limited to the amount paid by the customer for the tour.

10. Governing Law
These Terms & Conditions are governed by the laws of British Columbia, Canada, and any disputes shall be subject to the exclusive jurisdiction of its courts.